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Let's connect, schedule your free consultation

Not sure if we're the right fit? That's exactly what this call is for. Book a 25-minute session and we'll figure it out together.

No preparation needed — just bring your situation.
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What to expect
During our 25-minute session, it could be:
  • Introductions (2-3 min) - quick hello and setting the stage
  • Your context (~10 min) - let's talk through your challenges, goals, and questions
  • Our perspective (5 min) - we'll offer initial thoughts
  • Next steps (5 min) - determine the best path forward, whether that's working together or a suggestion/referral elsewhere or cordial exit
After our conversation
  • Follow-up - receive relevant materials, as discussed
  • No pressure - we'd rather point you somewhere else than push something that doesn't fit
  • Clear next steps - if we decide to work together, we'll outline a simple process to get started

Before you book
Who is this for?
Founders and product leaders who've built something but can't quite explain who adopts first — or why your team keeps disagreeing about it. If you've shipped features nobody uses, stalled on metrics, or you're tired of going in circles on your target customer, this is a good use of 25 minutes. We're typically a fit for funded teams, 2-15 people, who need to replace internal debate with customer evidence.
What can I expect from this call?
A real conversation, not a pitch deck. We'll dig into where you're stuck, what you've already tried, and whether our approach makes sense for your situation. If it doesn't, we'll say so — and point you somewhere that might. You'll leave with at least one useful frame on your challenge, whether or not we work together.
What does working with you actually look like?
Our core offering is the Bullseye Customer Sprint — a 5-6 week facilitated process that uses 10 live customer interviews to move your team from assumption to shared conviction. It's $15K, fixed. We also run shorter workshops, ongoing Listening Cycles, and other engagements depending on where you are. This call helps us figure out which (if any) actually fits.
Is this a sales call?
No. The goal is to understand your situation — where you're stuck, what you've already tried, and what you actually need. If something we do is a fit, we'll say so. If it isn't, we'll say that too. Either way you leave with a clearer picture of your options.

Phone: +1 917-720-6388
Email: heythere@howthisworks.co
Book a call: howthisworks.co/start

Based in San Francisco, CA, working globally

Product strategy & design
Workshop facilitation
- Bullseye Customer Sprint
- Listening Cycle
- Power Hour
- Design Sprint
Team development & coaching
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