Break through what's holding your team back

Your team knows something's wrong, but nobody can quite put their finger on what it is. Meetings go in circles, the same issues keep coming up, and nothing seems to move forward.

Getting Unstuck is a workshop format designed to help teams break through obstacles and uncover what's actually causing the problem — not just the symptoms everyone complains about. Through structured activities, we dig into root causes, align the team around what really needs to happen, and generate creative solutions. By the end, teams leave with a focused action plan, clear priorities, and the confidence to actually move forward.

What you get:

• Team alignment: Unite the team around shared challenges and potential solutions
• Rapid problem-solving: Quickly surface underlying issues and use effective methods to address them
• Actionable plan: Walk out with a clear roadmap including accountability, timelines, and milestones for measurable progress

When a leading consumer health and wellness company approached us with an idea for a chatbot, we encouraged them to broaden their scope to maximize the value of their investment. Our design team framed up a two-day workshop to explore diverse paths for product and service innovation. The agenda kicked off with lightning talks to establish context and collective learning, followed by a SWOT analysis to identify strengths and opportunities. Anchored by the Getting Unstuck sequence and a service ecology map, the workshop concluded with 10 Types of Innovation to expand the range of creative possibilities for the client.

Held in-person, the workshop led the team through a structured journey to uncover core challenges, align on key priorities, and spark creative problem-solving. Using targeted exercises like root cause analysis and ideation sessions, we helped the team assess current processes, identify areas for improvement, and clarify strategic opportunities. This approach enabled participants to collaboratively refine their vision, prioritize high-impact goals, and generate actionable ideas to drive innovation across their product ecosystem.

At the end of the two days, we recommended an approach organized into four parallel streams — each one designed to balance strategic vision, team alignment, and sustainability by focusing on specific areas to ensure short-, mid-, and long-term outcomes through tactical actions. The intention of this framework is to help the company systematically explore opportunities within the connected health and wellness space and lay the groundwork for future solutions.

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Ready to explore similar innovations for your business? Contact us to tell us about your organization's goals